It's easy for retailers to lose business due to lack of quality service and support. According to New Voice Media, an estimated $41 billion is lost each year due to poor customer service. Here are a few basic tips to help keep your customers happy.
Don't lose out on revenue due to poor customer service. Comm-Works helps retail companies integrate the technology required to provide self-service options, allowing customers to solve problems on their own.
Show how much you value your customers' time by avoiding communication breakdowns and retain business by meeting their expectations for the future. Remember, "the customer is always right."