Comm-Works Develops Customer Engagement Through Interactive Portals and Videos to Showcase IT Integration and Company Initiatives
MINNEAPOLIS, MN – Comm-Works has been developing innovative advancements in customer engagement within the IT integration industry. These innovations appeal to customers who are focusing on technology and omnichannel initiatives. Comm-Works is committed to remain at the forefront of innovation within their industry and those of their consumers.
"Our goal is to help customers easily manage their current technologies and large deployments with ease. Taking this interactive approach helps facilitate our customers' understanding of the types of technologies available to them, the level of precision in which we manage their projects, and how we give back to society," said Al Lampe, Comm-Works Chief Executive Officer. "In addition to these advancements, we are continuously identifying ways to improve our customer portals. These include C3, our interactive customer portal which communicates real-time project updates, and SupportWorks, our monitoring customer portal, delivering instantaneous functionality reports of each device in every customer location."
As Comm-Works continues to develop methods of engaging clients, here are some of the interactive portals and videos currently available to the public:
Virtual Retail Environment: Comm-Works has been delivering customers "LimITless Possibilities" for 20 years, and giving retailers the ability to visualize these possibilities prior to their installation. The interactive tour allows viewers to explore a retail environment, including the store floor, back office, and server room. As they "browse" the 3D environment, the user is able to dive into various technologies located within the store, as well as observe the infrastructure that connects them all together. This virtual tour showcases how Comm-Works is a one-stop-shop for technology needs within the retail space.
Ease Your Mind, an introduction to Comm-Works: Comm-Works' long-standing motto "give us your worst, and we'll show you our best" is represented within this video, by identifying the ways in which they help leaders of a large scale technology deployment sleep better at night. The video portrays their flexibility to meet the customers' needs and act as an extension of their business to deliver scalable, consistent and high-quality services.
The Method for Success, a behind the scenes look to our project management: This video portrays the procedures our project management team utilizes during the project lifecycle. By showcasing the "behind the scenes" actions and attention each project gets, the customer is able understand how Comm-Works offers the highest quality within the IT integration industry.
Comm-Works Social Responsibility, get to know the company culture and the people behind it: Comm-Works' social responsibility video features interviews with Al Lampe, Chief Executive Officer, Pierre Kormann, Chief Operations Officer, and Jacob Pomplun, Vice President of Marketing, showcasing the company culture and the people behind it. The video highlights what Comm-Works is doing in order to improve the community, and their initiatives for the environment.
Comm-Works is a world-renowned IT Integrator for Fortune 500 companies. With a wide portfolio of technology experts, Comm-Works focuses on project management and lifecycle services. From initial evaluation and installation all the way through inventory management and decommissioning devices, Comm-Works covers it all. In addition to offering streamlined multi-site services, Comm-Works provides 24/7/365 support with and can be on-site in four hours or less.