Minneapolis, MN – Comm-Works recently expanded its services to include a cost-efficient solution for low-touch, high-volume projects. The company, whose traditional business model is built on extensive project management, has introduced Comm-Works Lite, a newly incorporated service previously known as IT-Linc. Comm-Works Lite will offer a solution for projects with straightforward, well-defined, Scope of Work (SOW) and flexible schedule. In turn, this allows Comm-Works to leverage its knowledge and expertise while still consuming only a fraction of its resources.
Comm-Works has traditionally specialized in high-touch project management, and in the past the company has been unable to separate its hands-on approach from its price point. Comm-Works’ incorporation of IT-Linc and subsequent development of Comm-Works Lite improves upon its mission to offer customers LimITless Possibilities for every project, regardless of the project's scope. Steve Harrington, Senior Director of Support Services, stated, “Comm-Works Lite is an extension of who we are and what we are offering today. We will maintain our high-quality installations and still be our customers’ single-source, multi-disciplined service provider, but at a lower cost. We are able to extend the knowledge and technical resources that Comm-Works has developed for a lower cost by taking away the inessential lifecycle services that the customer doesn’t need for simplistic and straightforward projects.”
When considering the company’s best practices and how it strategically deploys technicians, Comm-Works has every advantage to make its new offering a success. Additionally, these types of projects only require technicians with “smart hands,” thus allowing Comm-Works to leverage its existing database used to manage and rate technicians on a daily basis, without being limited by certification-specific requirements. It is this type of advantage that allows the company to increase efficiency and become more cost-effective when completing Comm-Works Lite projects.
Jacob Pomplun, Vice President of Marketing, stated, “Establishing Comm-Works Lite was truly driven by our customers. When they have a very intricate project they consistently come to us because they know that we will provide them with the solution that they need; from design to implementation, to the on-going support after that. However, when they have a basic project, they want to receive not only our quality of work, but also the ease of use and the price point that match the project’s Scope of Work.”
Comm-Works is a premier IT Integrator that has experience with countless manufacturers, offering repeatable, consistent, high-quality, and timely technology installations. Comm-Works’ comprehensive Lifecycle Management is known for its superior project management services, which coordinates all aspects of an IT deployment. With 20,000+ technicians in over 120 countries, Comm-Works has worldwide capabilities that exceed those of its competitors. Comm-Works’ 24/7/365 customer support and on-site capabilities in four hours or less give its customers confidence that their systems will be operational. Learn more at www.comm-works.com or follow us on Twitter @CommWorksIT.