E-commerce has revolutionized the shopping experience, and according to the E-commerce Times, physical locations are going digital, “Customers at brick and mortar retail locations are asking for more advanced technology to be added to their shopping experience.” In-store E-commerce has the ability to bring online inside, and enhance a customer’s experience while simultaneously creating a more efficient work environment for retailers through technology like iPads and kiosks.
Online shopping provides customers with the mobility, convenience, and simplicity they need to support their hectic lifestyles. This online revolution is creating digital demand and strong preferences for a technology driven retail experience. According to Business Insider, “E-commerce is capturing a larger share of sales than ever before.”
Regardless of this online shift, The U.S. Business Administration still recommends that companies have a physical retail location to help build brand awareness. As the demand for technology increases, it is clear that retailers must provide customers with E-commerce options both online and in-stores in order to cultivate success.
Retailers today are heavily reliant on technology and run the risk of information exposure, system downtime, and lost data. To protect against risk, it is important that retailers take a preemptive approach to problem-solving. A managed wireless service has the ability to detect and resolve issues before they occur. By offering features such as network monitoring, data recovery, security and 24/7/365 support, a fully managed wireless service is the ideal solution to provide retailers with a seamless technology experience.