Small to Medium Businesses are Moving to Unified Communications

Posted by Comm-Works on Mar 11, 2016 6:00:00 AM


Unified Communications provide seamless connectivity and collaboration across multiple devices and locations. By utilizing a consistent user-interface and user-experience, organizations can optimize communication procedures and leverage resources to better meet business objectives.

Small to medium businesses are shifting towards Unified Communications strategies because they require less infrastructure and maintenance, reducing the impact on their IT department. Companies also benefit from mobile access, increased productivity, ease of deployment, and affordability.  

Unified Communications as a Service (UCaaS) connects remote employees, customers, and partners from anywhere in the world.

With presence management and instant messaging, co-workers can monitor availability and quickly interact to resolve issues. Contact your clients and co-workers remotely while recording and evaluating conversations that take place after hours.

Ease of Deployment
Deployment of UCaaS is quick and hassle free. Phones and calls plans can be pre-programmed and drop-shipped while users easily download mobile apps from app stores.

With no on-premise PBX system to upkeep, users pay a set monthly fee, eliminating the costs of procuring, installing, and maintaining their communication system. Because it’s located offsite, there is no need to hire additional IT resources to maintain the system.

SMBs are moving to a Unified Communications strategy to reap the benefits of improved communication, mobility, increased productivity, ease of deployment, and affordability.

Are Unified Communications a part of your business strategy?

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Topics: IT, Unified Communications